Tragedy At World Trade Center Oculus

SISTER SAW THE WHOLE THING. HAPPEN. BRIAN CONYBEARE WITH THAT. STORY.

Reporter: IT HAPPENED AT. ABOUT 5:30 THIS MORNING HERE. INSIDE THE BEAUTIFUL WORLD. TRADE WORLD TRADE CENTER.

OCULUS BUILDING. IN FACT, IT HAPPENED RIGHT. OVER HERE ON THIS ESCALATOR. BETWEEN THE SECOND AND THIRD.

FLOORS. 29-YEAR-OLD JENNY SANTOS OF. NEW JERSEY WAS WITH HER TWIN. SISTER WHEN SHE FELL SOME 30 FEET OVER THE SIDE OF THE.

HANDRAIL TO THE MARBLE FLOOR. BEFE SOURCES TELLING US THE VICTIM. WAS TRYING TO SAVE HER TWIN. SISTER'S HAT THAT SOMEHOW.

DROPPED OVER THE SIDE WHEN SHE. APPARENTLY LOST LETTER BALANCE. AND FELL. A FREAK ACCIDENT INSIDE THE.

SOARING $3.9 BILLION TRANSIT. HUB CREATED AFTER 9/11 THAT. JUST OPENED LAST SUMMER. IT HAD TO BE HORRIBLE FOR.

HER SISTER STANDING RADIO. EDUCATE ER. IT'S JUST DREAD -- STANDING. RIGHT THERE.

IT'S JUST DREADFUL. IN MY OPINION, I THINK THEY. NEED TO BUILD THE WALLS A. LITTLE HIGHER WHEN THEY CREATE.

THESE ESCALATORS. BECAUSE THE SAME THING. HAPPENED AT SHAY STADIUM. SOMEONE FELL OVER THE.

ESCALATORS. THE WALLS ARE NOT HIGH ENOUGH. TO PREVENT TRAGIC ACCIDENTS. LIKE WHAT HAPPENED TODAY.

Reporter: SHE WAS A. GRADUATE OF WILLIAM PATTERSON. UNIVSI. SHE WATAKEN TO BELLEVUE.

HOSPITAL BUT IT WAS ALREADY. TOO LATE TO SAVE HER. THE SANTOS FAMILY WAS TOO. DISTRAUGHT TO SAY ANYTHING.

ABOUT THE TRAGEDY TODAY. BUT A FRIEND DID SAY THAT. JENNY WAS, QUOTE, A TREASURE,.